Orders & Checkout
Can I change or cancel my order after placing it?
If you need to change or cancel your order, please reach out to us right away contact us with your order number. Because we dispatch most orders the same day, we recommend getting in touch as early as possible. For orders that haven't been dispatched
I used Apple Pay / PayPal and the wrong address was saved. What do I do?
This is a common issue when using express payment methods that pull in a saved address. Contact us straight away with your order number and the correct delivery address. If your order hasn't been shipped, in most cases we can update it before it shi
I forgot to apply my discount code. Can it be added after ordering?
Contact us as soon as possible with the discount code you have and we’ll try to apply it if the order hasn’t been fulfilled yet. We will check the validity of the discount code or offer before applying it. As a gesture of goodwill we will sometimes a
Do you ship internationally?
Yes, we ship to most countries worldwide. We have warehouses both in the UK and USA. Orders placed outside of these 2 territories will be shipped from our UK warehouse. See our shipping policy here for specific shipping information for your location
Can I hide the price for a gift order?
Yes! We don't include the price on the packing slip inside your parcel, so it's already gift-friendly.