Start by searching above or checking the articles, we’ve covered loads of common questions, so you may find your answer straight away. If not, we’re always here to help.

<a href="/contact">Contact Us</a>

Main Website

Tug-E-Nuff

Yes, we ship to most countries worldwide. We have warehouses both in the UK and USA. Orders placed outside of these 2 territories will be shipped from our UK warehouse.See our shipping policy&#xA0;<a href="https://tug-e-nuff.com/policies/shipping-policy" style="text-decoration:none;">here&#xA0;</a>for specific shipping information for your location

Yes, we ship to most countries worldwide. We have warehouses both in the UK and USA. Orders placed outside of these 2 territories will be shipped from our UK warehouse. See our shipping policy here for specific shipping information for your location

Do you ship internationally?

Orders & Checkout

Can I change or cancel my order after placing it?

I used Apple Pay / PayPal and the wrong address was saved. What do I do?

I forgot to apply my discount code. Can it be added after ordering?

Can I hide the price for a gift order?

What is your returns policy?

What is the 45-Day "Tug It + Love It" Guarantee?

Can I exchange my toy for a different one?

How long does a refund take?

Returns, Exchanges & Refunds

Do you ship internationally?Updated 3 hours ago