What is the 45-Day "Tug It + Love It" Guarantee?Updated 3 hours ago
All Tug-E-Nuff toys are covered by our 45-day Tug It + Love It Guarantee. This means that if your dog tries a toy and it's not the right fit we can offer you store credit to the value you paid. Store credit can then be used to choose a different toy from our range. This guarantee applies only to toys that have been used as intended (supervised, interactive tug-style play) not chewed on or left unsupervised with your dog.
To start a claim under our 45 day Tug It + Love It guarantee please get in touch with a photo showing the condition of the toy you would like to return letting us know the reason. We can then assess your claim and send you return instructions.