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To exchange your toy for a different one, simply return the original item under our&#xA0;<a href="https://tug-e-nuff.com/pages/tug-it-love-it-guarantee" style="text-decoration:none;">45-day Tug It + Love It Guarantee</a>. Once processed, you&#x2019;ll receive store credit which can then be used to place a new order for the item you&#x2019;d like instead.

To exchange your toy for a different one, simply return the original item under our 45-day Tug It + Love It Guarantee. Once processed, you’ll receive store credit which can then be used to place a new order for the item you’d like instead.

Can I exchange my toy for a different one?

Returns, Exchanges & Refunds

Can I change or cancel my order after placing it?

I used Apple Pay / PayPal and the wrong address was saved. What do I do?

I forgot to apply my discount code. Can it be added after ordering?

Do you ship internationally?

Can I hide the price for a gift order?

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What is your returns policy?

What is the 45-Day "Tug It + Love It" Guarantee?

How long does a refund take?

Can I exchange my toy for a different one?Updated 3 hours ago